Privacy Policy

1. Introduction

Red Chilly Trading W.L.L. ("we", "our", or "us") respects your privacy and is committed to protecting the personal information of visitors, customers, and business partners who interact with our website.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an inquiry, or request information about our products and services.

Red Chilly Trading W.L.L. is a Qatar-based trading company specializing in plastic products, packaging materials, and industrial supply solutions. The company operates under Commercial Registration No. 139061 and is registered as a W.L.L. company in Qatar.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

When you contact us or submit an inquiry through our website, we may collect the following information:

We only collect information that is necessary to communicate with you and provide relevant business services.

3. How We Use Your Information

The information collected may be used for the following purposes:

• Responding to your inquiries and quotation requests
• Understanding your product and supply requirements
• Providing information about our products and services
• Preparing business proposals and quotations
• Improving our website experience
• Maintaining communication with existing and potential business partners
• Managing customer relationships

We do not sell, rent, or trade your personal information to third parties.

4. Contact Forms and Quote Requests

Our website may include contact forms and request-a-quote forms to help customers communicate with our team.

When you submit a form, the information you provide may include:

• Name
• Company name
• Email address
• Phone number
• Inquiry details

This information is used only for responding to your request and providing relevant business communication.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve website functionality and understand visitor interaction.

Cookies may help us:

• Improve website performance
• Understand visitor preferences
• Analyse website traffic
• Enhance user experience

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

6. Data Protection and Security

Red Chilly Trading W.L.L. takes reasonable measures to protect collected information from:

• Unauthorized access
• Loss
• Misuse
• Unnecessary disclosure

While we take appropriate precautions, no online transmission or storage method can be guaranteed to be completely secure.

7. Sharing of Information

We may share information only when necessary for legitimate business purposes, including:

• Service providers supporting website operations
• Technical service providers
• Legal or regulatory requirements

We do not share personal information for marketing purposes without your permission.

8. Third-Party Services

Our website may include links or integrations with third-party services such as:

• Google Maps for location information
• Website analytics tools
• External service providers

Third-party services may collect information according to their own privacy policies. We recommend reviewing their privacy practices when accessing external services.

9. Data Retention

We retain collected information only for as long as necessary to:

• Respond to inquiries
• Maintain business communication
• Fulfill legal and operational requirements

When information is no longer required, it may be securely removed or anonymized.

10. Your Rights

You have the right to:

• Request information about the data we hold about you
• Request correction of inaccurate information
• Request deletion of personal information where applicable
• Withdraw communication preferences

To exercise these rights, please contact us using the details provided below.

11. Changes to This Privacy Policy

Red Chilly Trading W.L.L. may update this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or website functionality.

Any updates will be published on this page with the revised date.

12. Contact Information